[ ](http://www.engadget.com/2013/01/04/halo-4-smartglass-windows-phone-8/)
Microsoft's [SmartGlass](http://www.engadget.com/tag/smartglass) and Microsoft's _Halo 4_ apparently aren't quite getting along on [Windows Phone 8](http://www.engadget.com/tag/windowsphone8/) devices. Using SmartGlass, _Halo 4_ players can normally access their stats and other info about their android supersoldier using the long-established Waypoint service -- except for Windows Phone 8 users, apparently. A forum thread dating back to _Halo 4_'s November launch highlights the issue -- as Xbox.com forum user "Scion Eon" puts it: "Whenever I try to log into SmartGlass on my phone while playing _Halo 4_, I am immediately greeted with a message that says 'Your device is missing certain required features.'" As it turns out, Mr. Eon isn't the only one experiencing said connectivity issues -- specific to Windows Phone 8 devices -- and Microsoft's aware of the situation.
"We are aware that there is an issue with the Xbox SmartGlass experience for 'Halo Waypoint' on Windows Phone 8 devices, which may prevent users from accessing _Halo 4_ player stats," a Microsoft rep told us this afternoon. Thankfully, Redmond's also taking care of a solution. "We are actively working on a fix and expect to have a solution within the coming weeks. We appreciate your patience as this gets resolved and apologize for any inconvenience this causes," the statement reads. Of course, should you want to access _Halo 4_'s Waypoint functionality on SmartGlass before that fix, you can always use Microsoft's competitor's devices. But then who'd do that?
[Thanks Colin!]
Filed under: [Cellphones](http://www.engadget.com/category/cellphones/), [Gaming](http://www.engadget.com/category/gaming/), [Software](http://www.engadget.com/category/software/), [Mobile](http://www.engadget.com/category/mobile/), [Microsoft](http://www.engadget.com/category/microsoft/)
**[Comments](http://www.engadget.com/2013/01/04/halo-4-smartglass-windows-phone-8/#comments)**
**Source:** [Xbox.com](http://forums.xbox.com/xbox_forums/xbox_apps/p_-_s/f/3039/t/376276.aspx)
URL: http://www.engadget.com/2013/01/04/halo-4-smartglass-windows-phone-8/
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